"Anything mentionable is manageable." p. 2-3 "It was his unique capacity for relationship, what Esquire magazine writer Tom Junod once called a 'fearlessness, an unashamed insistence on intimacy.' That was true with almost every person he met be it television's Katie Couric...or a New York City cabdriver..." p. 6 "Do you know the most important thing in the world to me right now? Fred asked me that day. No, I said. Talking to Mr. Tim Madigan on the telephone." p. 14 "What is essential is invisible to the eyes." p. 16 (quote from The Little Prince by Antoine de Saint-Exupery "The great illusion of leadership is to think that others can be led out of the desert by someone who has never been there." p. 61 "We acquire things, ideas, people, holding onto them tight, expecting to be enriched by adding on more and more All the while, God is whispering gently in our hearts saying: Let go, dear one. I
"Can one tiny change transform your life? It's unlikely you would say so. But what if you made another? And another? And another? At some point, you will have to admit that your life was transformed by one small change." p. 251 "The great threat to success is not failure but boredom." p. 234 Those who are most successful keep working (practicing the same things over and over) even after they've made the easy 'beginner gains.'